Consulting and design
Uniservices reviews the property, priority areas, operating requirements and existing infrastructure before defining the system scope. The design considers the intended purpose of each detection point, system operation, control equipment, power, communications and supporting cabling.
For a separately scoped assessment, project requirements or system design, see our Consulting & Design service.
Installation and system additions
New systems and additions are installed around the approved design and site conditions. Work may include control equipment, keypads, detection devices, on-site notification devices, power and supporting cabling.
The included functions and devices are defined for the project. Compatibility with existing equipment is confirmed before it is included in the scope.
Modernization and phased upgrades
An existing intrusion-detection system may contain useful infrastructure alongside equipment that is aging, unsupported or no longer suitable for the property’s requirements. Uniservices can assess the existing system, identify practical reuse opportunities and develop a replacement or phased-upgrade approach.
For projects centred on an aging or end-of-life system, see System Modernization.
Service and maintenance
Uniservices provides intrusion-detection troubleshooting, repair and scheduled maintenance. Service may also be available for systems installed by another company, subject to an initial assessment of system condition, compatibility, administrative access and parts or software availability.
Recurring maintenance agreements can be scoped around the property and installed system. Agreement terms, included work and scheduling are defined for each client; no emergency or guaranteed response-time commitment is implied.
24/7 alarm monitoring
Uniservices can arrange 24/7 alarm monitoring through a third-party monitoring station. The station receives configured alarm signals and follows the call list and response plan agreed for the client.
Where included in that plan, the monitoring station may contact designated representatives and request police dispatch for an alarm event. Police attendance and response times are controlled by the police service and are not guaranteed by Uniservices or the monitoring station. Guard response, fire-alarm monitoring and medical-emergency monitoring are not included in this service.